immersiveLX ("iLX," "we," "us," or "our") designs, integrates, and services lighting and immersive environment systems. This page explains what information we collect when you use our website or contact us, how we use it, and the terms that govern your use of this site.
Information We Collect
We collect information you give us directly and a limited amount of information automatically.
- Information you provide. When you submit our contact form, request a consultation, or submit a service request, we collect details such as your name, email address, phone number, company or venue, and any project information you choose to share.
- Information collected automatically. Like most websites, we may collect basic technical data such as your browser type, device, approximate location, and how you navigate our pages, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests, and provide the services you ask for;
- Prepare proposals, consultations, and project estimates;
- Communicate with you about projects, scheduling, and support;
- Improve our website and understand how visitors use it;
- Comply with legal obligations and protect our rights.
Cookies & Analytics
We may use cookies and analytics tools to understand site traffic and improve the experience. You can control cookies through your browser settings; disabling them may affect how parts of the site function.
How We Share Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business and website (for example, hosting, email, and analytics providers), and only as needed to perform those services. We may also disclose information when required by law or to protect the safety, rights, or property of iLX, our clients, or others.
Data Retention
We keep personal information for as long as needed to fulfill the purposes described here, including completing projects, maintaining business records, and meeting legal requirements. We then delete or anonymize it.
Security
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your Choices & Rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you can opt out of non-essential communications at any time. To make a request, email us at hello@ilxlighting.com. Depending on where you live, you may have additional rights under applicable privacy laws.
Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Children's Privacy
Our website is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children.
Terms of Use
By using this website, you agree to use it lawfully and not to interfere with its operation or security. All content on this site, including text, graphics, logos, and the iLX name and marks, is owned by immersiveLX or its licensors and may not be used without permission. The site and its content are provided "as is" without warranties of any kind, and iLX is not liable for damages arising from your use of the site to the fullest extent permitted by law.
Changes to This Policy
We may update this Privacy Policy & Terms from time to time. Changes take effect when posted, and the "Effective" date above will be updated accordingly.
Contact Us
Questions about this policy or your information? Reach us at hello@ilxlighting.com.
This policy is a general template. Before publishing, confirm the details match your actual data practices and add your governing-law jurisdiction and business address — and consider having it reviewed by legal counsel.